Send Us a Message
Fill out the form below and we'll respond within one business day. Most enquiries get answered even faster.
Finding Our Office
By Car
From the city centre, head south on Margaret Street and turn left onto Ruthven Street. Continue for about 2 kilometres, then turn right onto Ramsay Street. We're on the left after the roundabout.
Public Transport
Take bus route 7 or 11 from the Toowoomba Transit Centre. Get off at the Ramsay Street stop near the library. Our office is a short walk from there—about three minutes.
Parking Information
Free street parking is available directly in front of our building. If those spots are full, there's a council car park around the corner on Neil Street with two-hour free parking. Disability parking spaces are located at the building entrance.
What Happens Next?
Here's how we handle enquiries once you hit send.
We Receive Your Message
Your enquiry lands in our inbox immediately. You'll get an automatic confirmation email so you know it arrived safely.
Team Review
One of our advisors reads your message and decides who's best placed to help. Usually happens within a few hours during business days.
Personal Response
We send you a proper reply with next steps or answers to your questions. Most people hear back the same day, though complex enquiries might take a bit longer.